How to Stay Online when You Move to Baltimore

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If you’re relocating to Baltimore or the surrounding areas, you going to want to know your internet options. Whether it’s for business or personal use, it’s important to find a reliable Internet Service Provider (ISP) to stay connected during your transition. There are many options to choose from including Xfnitiy, Quantum, Fios by Verizon, Broadview, Sunesy, Megapath and Level 3. Let’s explore the differences:

Before you begin to shortlist Baltimore’s ISPs, you need to understand the types of connections that are available. You might not be surprised to learn that internet service complaints form a large percentage of the total telecommunications customer service issues. In fact, the Telecommunications Industry Ombudsman (TIO) reports that complaints about internet service make up 26% of the total complaints in the first three months of 2016. If you don’t make the right choice, you risk joining this list of unhappy customers.

So here are some of the main types of internet connection you will find in Baltimore:

  1. Cable Broadband

Cable Broadband remains one of the most popular options for homes and businesses in Baltimore. It operates through the same cables as TV and you will enjoy speeds between 3 Mbps to over 100 Mbps. The speeds don’t depend on your distance from Downtown Baltimore and it is widely available in the surrounding areas. More importantly, the speeds are better than Digital Subscriber Line (DSL) and satellite. Nevertheless, you will have to contend with downtime regularly if your neighbors are heavy users since it’s a shared resource.


  1. Digital Subscriber Line (DSL) 

Telephone wires power DSL and internet speeds reach upward of 25 Mbps to 100 Mbps. There is the option to upgrade and purchase Symmetric DSL (SDSL), which boasts both fast upload and download speed and Asymmetric DSL (ADSL). While ADSL includes even faster download speeds, the upload speed can be quite slower. Compared to Cable Broadband, DSL tends to be more affordable and the service is more stable and consistent. However, the quality of the service depends on your distance from the ISP’s central office (CO).


  1. Fiber optic service (FiOS)

Fiber optic has been hailed as the ultimate and most innovative internet connection. It operates over an optical network to provide amazing speeds of up to 300 Mbps down and 65 Mbps up. While FiOS provides speeds as fast as light, it’s only available in limited locations. Luckily, Baltimore City boasts a strong optical network to ensure you have a fast and reliable connection, thanks in large part to Verizon.


  1. Satellite

Satellites have been used for a long time to beam internet feeds to satellite dishes installed on your roof or at the side of your property. If your neighborhood has poor DSL or no fiber optic connection, take a look at Satellite service providers. Otherwise, consider other options since Satellites are often slow and more expensive, making it a last resort.


Choosing your ISP in Baltimore

Choosing the best ISP in Baltimore will largely be determined by your unique needs. Always go for a provider that has a versatile package to suit your home or business needs. There are different providers offering a diverse range of connections at and make sure to compare the best rates, reliability, coverage and customer support offered by different companies in and around Baltimore.

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  1. Moving to Baltimore (Higlandtown!) from Howard County on Monday and sadly there don’t really seem to be that many options outside of cable and DSL from all of the research I’ve completed. Fios does not actually appear to be available for most of th city.

    • You are accurate. Verizon has forsaken the city re: FiOS. Comcast has control. Not sure why the authors intimate that FiOS is available in the city.

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