It’s been too long, and you know you need to schedule your next visit soon. Still, you dread sitting for several hours hearing the litany of complaints: “Therapy is not helping. My arthritis just keeps getting worse. You all have your own lives, I understand no one has time for me.”
But what is your favorite senior citizen really saying? Research tells us that the elderly, in general, are low on optimism. But as you listen to comments about poor appetites and sleepless nights, go deeper and put yourself in their shoes.