Nothing inspires passion like a moving personal experience. That’s what drove Lisa Vogel to start her company, The Lisa Vogel Agency.
Lisa’s only memories of her grandmother are in a nursing home, where she lived for 14 years battling chronic heart disease and rheumatoid arthritis. During that time, Lisa’s grandfather was diagnosed with early onset Alzheimer’s at a point when few places were prepared to treat patients with the disease. For nearly a decade, she watched him move from one facility to the next.
Witnessing the indignities her grandparents endured in nursing homes and hospitals led Lisa to create her own agency, one that allows the elderly to stay in their homes as long as possible and gives the kind of care she would have wanted for her grandparents.
“When I am interviewing and screening an employee for hire, I ask myself, ‘Would I want this person helping my grandparents or parents?’ I treat the families that we help, as if they are my own family members.”
Today, The Lisa Vogel Agency, employs nearly 100 trained health care professionals who espouse the values she considers imperative to quality at-home elder care: compassion, kindness, understanding, and above all, an appreciation of family.
That’s sure to inspire confidence in the many baby boomers who find themselves in the sandwich generation, caring for parents while juggling work and child rearing responsibilities. Lisa gets it, and from the moment you contact the agency, she and her staff begin listening and learning about you and your family.
“We select the caregiver who best matches the needs and the personality of your loved one. If the match is not perfect, we continue the search until we find the most compatible match,” she says.
All the care givers are vetted by Lisa and employed by the agency, so when there’s an employment issue — say someone gets injured on the job — it’s the company’s liability. They’ll also help navigate insurance options, saving family members the time and frustration of dealing with the insurance bureaucracy.
“We call your insurance company to verify your policy information,” says Lisa. “Then, we handle and submit your insurance paperwork and collect payment directly from your insurer.”
But it’s not just the infirm who use Lisa’s services. She’ll help with those in-between needs, too. Mom and Dad can’t drive at night anymore? Lisa can provide a driver. They need help preparing meals? Lisa’s staff is at the ready. Because she works so closely with families, she appreciates the full range of needs for the aging.
“We work closely to help achieve a balance between taking care of your loved one and taking care of your own needs. We want you to feel confident that your loved one is receiving excellent care, with no worry on your part.”
The challenge of caring for a loved one can be overwhelming and often puts family members in unfamiliar roles. The goal of The Lisa Vogel Agency is to relieve the stress and pressure that family caregivers experience.
“If I can keep a patient home for just one extra day, than I have done my job. Life at home is so much sweeter.”
Caring for aging loved ones? Look for our column beginning tomorrow on the topic of elder care. First up: “Alzheimer’s and You.”
10401 STEVENSON RD.
STEVENSON, MD 21153
410-363-7770 • F: 410-363-7771
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