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Marylanders Tend to Curse at Businesses over the Phone — A Lot!

An analysis of over 600,000 business calls recorded– you know, for quality assurance — from all over the country revealed that Marylanders were second-most likely to utter a curse and, paradoxically, third-most likely to a utter a courtesy. This doesn’t surprise me at all. I imagine it’s just the unresolved mash-up of Northern and Southern culture […]

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