Melanie Waxman, Technology Concierge, Helps Senior Citizens Connect with Tech

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Teaching Technology

As soon as they walk through the door I hear their frustration—not with the technology, but with themselves. Using smart devices for our seniors is like learning a new language.

As an educator, and the technology concierge at the Tech-Knowledge HUB at the Edward A. Myerberg Center, I know that it is really important that we utilize our typical “lesson plan” outline with every client to help them on every project. We look, learn, re-learn and then we relearn before we practice with an activity then practice again and again. No amount of practice is too much! The number one hope for our older adults is to be able to text.

The first question is, “What do you want to learn” which is then followed up by why it’s important for you to learn and how it will improve your quality of life.

How could it not…. A grandchild receiving a text from their Bubbe is worth a huge smile. Being able to connect is great but being able to set up plans and receive pictures in the connection that makes us thrive!

When it comes to technology, here are the top five things our older adults want to learn: Click to read full article.

The Associated Contributors

The Associated Contributors are writers from The Associated: Jewish Community Federation of Baltimore.


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