Audrey Bergin was shocked when she saw a yellow postcard in her mailbox informing her that if she did not respond to a jury summons questionnaire, she faced a $1,000 fine or even jail.
The warning was the first she heard about a summons.
“That was kind of concerning,” said the Hampden resident, “and led me to think, ‘what else are we not getting in the mail?'”
Bergin is among a legion of Baltimore-area residents who continue to report lost or delayed mail more than a year after a controversial Trump-era official began major changes at the United States Postal Service. Mail delivery in the Baltimore region continues to lag the nation and is so poor that the USPS inspector general has launched a targeted investigation. Federal and local political leaders are grappling to address the concerns of their constituents and point to staffing as a major contributor.