Small businesses and non-profits are especially hard hit during the coronavirus outbreak. We get it! Baltimore Fishbowl is a small business, too. To help small businesses and non-profits, we will provide regular updates to let you know how they are coping.
The following is an update from Courtney Belew, Senior Manager of Marketing & Community Engagement at Ace Hardware (A Few Cool Hardware Stores) on how they are adapting and coping during these times.
A Few Cool Hardware Stores are a unique cooperative of Ace Hardware stores in the Washington, DC, Alexandria, VA and Baltimore, MD metro areas. Our goal is providing you with friendly service at your neighborhood hardware store. As a member of the Ace co-op, we strive to be the most neighborhood-oriented home improvement stores around.
How have you altered your business to adapt to the quarantine?
Our three Baltimore Ace locations are open and here for our customers. The safety of our staff and customers is of the upmost importance to our stores. Customer limits have been placed at each location to ensure proper physical distancing is practiced and ensure our customers feel safe inside our stores. In compliance with the MD state ordinance, we require that all customers and staff wear protective face coverings at all times while shopping. Our store is continuously cleaned and surfaces are regularly sanitized to reduce the risk of contamination. Our stores continue to receive daily shipments of essential supplies. We are experiencing high call volumes; if you have a product or order inquiry, you can reach us via Facebook messenger or send an email to [email protected]. Customers can shop contact-free by placing their orders online at www.acehardware.com; in store and curbside pickup are available same or next day pending product availability. We have slightly altered business hours during the COVID crisis (Waverly: 10-6 daily; Canton & Fed: 8a-7p Mon-Sat, 10-6 Sunday) and encourage our customers to check updates on our website at www.acehardwaredc.com.