Coping with Coronavirus

SpotWash Extending Reach during Quarantine

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Small businesses and non-profits are especially hard hit during the coronavirus outbreak. We get it! Baltimore Fishbowl is a small business, too. To help small businesses and non-profits, we will provide regular updates to let you know how they are coping. 

The following is an update from Freddie Ephraim, Director of Business Development, and Mike Laroque, Director of Operations of SpotWash, on how they are adapting and coping during these times.

How have you altered your business to adapt to the quarantine?
SpotWash has extended its reach outside of the normal parking garage-only service and now we are equipped to service vehicles in your driveway overnight while you sleep without increasing the price.

Spectacular Gardens without an Audience – How Ladew Gardens is Coping with Quarantine

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Small businesses and non-profits are especially hard hit during the coronavirus outbreak. We get it! Baltimore Fishbowl is a small business, too. To help small businesses and non-profits, we will provide regular updates to let you know how they are coping. 

The following is an update from Ladew Gardens on how they are adapting and coping during these times.

How have you altered your business to adapt to the quarantine?
Ladew Gardens, Manor House and Nature Walk are currently closed to the public as required by Governor Hogan’s “stay-at-home” directive to stop the spread of COVID-19.

Are you doing something for the community or your employees that you want to share with our readers?
Our gardens are in spectacular flower without an audience to experience them in
person, so every day we share images on Facebook and Instagram. Additionally, our garden staff is sharing practical gardening tips and “How To” videos on Facebook and in eblasts. (Fishbowl readers can visit www.LadewGardens.com to sign up for eblasts and join us on Facebook and Instagram.)

Baltimore Choral Arts Strives to Spread Joy during Quarantine

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Small businesses and non-profits are especially hard hit during the coronavirus outbreak. We get it! Baltimore Fishbowl is a small business, too. To help small businesses and non-profits, we will provide regular updates to let you know how they are coping. 

The following is an update from Karena Ingram, Audience Development Manager of the Baltimore Choral Arts Society, on how they are adapting and coping during these times.

How have you altered your business to adapt to the quarantine?
Unfortunately, Choral Arts has canceled the remaining performances of the 2019-20 season. We were, however, very excited to have had the opportunity to convert our in-person annual Gala event into the Choral Arts Online Auction, and we were successful in surpassing our $30,000 fundraising goal for our education and outreach programs.

How System Source is Adapting to the Quarantine

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Small businesses and non-profits are especially hard hit during the coronavirus outbreak. We get it! Baltimore Fishbowl is a small business, too. To help small businesses and non-profits, we will provide regular updates to let you know how they are coping. 

The following is an update from Maury Weinstein, President and Co-Founder of System Source, on how they are adapting and coping during these times.

How have you altered your business to adapt to the quarantine?
Our goal is making working from home transparent to our clients and each other. We’re emphasizing extra sharp communication because we can’t walk over to someone for escalation or resolution. Our marketing and sales efforts have turned to client education because of the slower economy and because an educated prospect is our best customer.

Because information technology is considered an essential business, our teams are in the field, equipped safely, for presentation room installation. These collaboration rooms will be ready when our clients return to the office.

Virtual Classes with Yoga Tree Baltimore – Adapting during Coronavirus

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Small businesses and non-profits are especially hard hit during the coronavirus outbreak. We get it! Baltimore Fishbowl is a small business, too. To help small businesses and non-profits, we will provide regular updates to let you know how they are coping. 

The following is an update from Sarah Ittmann Leite, Founder and Senior Teacher of Yoga Tree Baltimore, on how they are adapting and coping during these times.

How have you altered your business to adapt to the quarantine?
On Sunday April 15th we began to Livestream our fitness and yoga classes directly from our Hampden Yoga studio to allow some of our older and immunocompromised students to practice from the safety of their home. By the next day we were running a full schedule of three to four virtual classes a day. We purposefully created a vibrant April. Full of extra classes, Zoom Happy Hours, Weekly Meditation and a yoga challenge. “Commit to 15” an invitation to take at least 15 classes in the month of April. We knew we wanted to keep everyone accountable and inspired. Even with this push we lost a large amount of our members. Like all of our neighboring stores, we have seen a huge drop in walk in sales. What we still have is a powerful community of dedicated students who practice their yoga, and who often bring us great ideas. We are now able to teach remotely. By offering our online services further afield we can teach to people all over the world. We are looking for more ways to bring yoga to those who need it: we are offering small group classes taught on Zoom to corporations wanting to support their workers who may be under more pressure than usual. If your readers would like us to teach their family or team let us know. We can organize a weekly time or a one off.

Supporting One Another – How Second Chance Inc. is Coping during Coronavirus

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Small businesses and non-profits are especially hard hit during the coronavirus outbreak. We get it! Baltimore Fishbowl is a small business, too. To help small businesses and non-profits, we will provide regular updates to let you know how they are coping. 

The following is an update from Second Chance Inc. on how they are adapting and coping during these times.

How have you altered your business to adapt to the quarantine?
Our retail store in downtown Baltimore (located at 1700 Ridgely St.) is still open, but we have reduced our hours of operation to 9am to 5pm on Thursday through Sunday. We are considered an essential business since we sell building supplies like lumber and appliances. Fortunately, since we have 250,000 square feet of space, it has been relatively easy to maintain social distancing, and we’re being diligent with sanitary and other precautions.

We have seen a decrease in our deconstruction work, with less calls coming in and fewer active jobs. We are still picking up donations, as long as our workers can maintain social distance, which means we will pick up curbside or in a garage, but we aren’t entering donors’ homes at this time. Donations can also be dropped off at our retail location during operating hours.

Our volunteers, who support us here every week and have a significant positive impact on our operations, have been asked to re-schedule until the Governor’s stay-at-home order is lifted.

How The Verve Partnership is Coping during Coronavirus

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Small businesses and non-profits are especially hard hit during the coronavirus outbreak. We get it! Baltimore Fishbowl is a small business, too. To help small businesses and non-profits, we will provide regular updates to let you know how they are coping. 

The following is an update from  Kelly W. Ennis, Founding & Managing Principal of The Verve Partnership on how they are adapting and coping during these times.

How have you altered your business to adapt to the quarantine?
We’ve gone 100% to a distributed work model. We Zoom every day.

How Peabody Preparatory of the Johns Hopkins University is Coping during Coronavirus

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Small businesses and non-profits are especially hard hit during the coronavirus outbreak. We get it! Baltimore Fishbowl is a small business, too. To help small businesses and non-profits, we will provide regular updates to let you know how they are coping. 

The following is an update from Maria Mathieson, Director at Peabody Preparatory of the Johns Hopkins University on how they are adapting and coping during these times.

How have you altered your business to adapt to the quarantine?
At the Peabody Preparatory of the Johns Hopkins University, we have moved all of our music and dance classes and lessons online. That meant almost overnight training our 120 faculty members to deliver online lessons and classes. We’ve been thrilled by our faculty and students who are teaching and learning remotely in a way we never thought possible before. Even many of our large ensembles, like the Peabody Children’s Chorus with almost 500 members, have created new ways to engage and keep students learning with weekly video lessons and activities. At the Preparatory, we’ve now moved 989 active private lessons and 210 group classes online with a total of 1,971 unique students served.

Pinehurst Wine Shoppe Joins Forces with Charles Village Pub to Cope with Coronavirus

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Small businesses and non-profits are especially hard hit during the coronavirus outbreak. We get it! Baltimore Fishbowl is a small business, too. To help small businesses and non-profits, we will provide regular updates to let you know how they are coping. 

The following is an update from Pinehurst Wine Shoppe on how they are adapting and coping during these times.

How have you altered your business to adapt to the quarantine?
Pinehurst has gone to curbside pickup only Monday-Saturday 12-6pm for the foreseeable future. We have provided masks, sanitizer and all appropriate measures recommended by both our Governor and the CDC to keep our staff and our customers safe.

How Village Square Cafe is Coping during Coronavirus

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Small businesses and non-profits are especially hard hit during the coronavirus outbreak. We get it! Baltimore Fishbowl is a small business, too. To help small businesses and non-profits, we will provide regular updates to let you know how they are coping. 

The following is an update from Roseann Glick, Owner of  Village Square Cafe on how they are adapting and coping during these times.

We’re a family-owned and operated café that’s been in business since 2008. We pride ourselves on being a casual eatery and neighborhood gathering spot serving fresh, simple food in a warm & inviting setting.

While we’re proud of our fresh, made-to-order food, we know our café has always been about much more than just a good meal. Customers come to the café for camaraderie and a social connection to others. It’s not uncommon to see guests stopping to chat with friends & colleagues at other tables. Or heads of Baltimore’s most notable non-profits strategizing about how to make Baltimore a better place to live, work and play. Or local politicians being thanked by constituents for the work that they’re doing for the community. For now, that critically important aspect of our business has been put on hold.

Our current hours of operation are 11 am – 6 pm, 7 days a week, offering carry-out and delivery (within 3 miles). In addition, we’re offering curbside pick-up service from the parking area in front of Williams Sonoma. Customers can order from our full regular menu (available on our website), with few exceptions, as well as daily dinner specials, which we post each day to our Facebook page. We also carry a limited selection of moderately priced wines to go with our meals and a selection of desserts/sweet treats to finish off the meal.

Ace Hardware is Open and Here for Customers during Coronavirus

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Small businesses and non-profits are especially hard hit during the coronavirus outbreak. We get it! Baltimore Fishbowl is a small business, too. To help small businesses and non-profits, we will provide regular updates to let you know how they are coping. 

The following is an update from Courtney Belew, Senior Manager of Marketing & Community Engagement at Ace Hardware (A Few Cool Hardware Stores) on how they are adapting and coping during these times.

A Few Cool Hardware Stores are a unique cooperative of Ace Hardware stores in the Washington, DC, Alexandria, VA and Baltimore, MD metro areas. Our goal is providing you with friendly service at your neighborhood hardware store. As a member of the Ace co-op, we strive to be the most neighborhood-oriented home improvement stores around.

How have you altered your business to adapt to the quarantine?
Our three Baltimore Ace locations are open and here for our customers. The safety of our staff and customers is of the upmost importance to our stores. Customer limits have been placed at each location to ensure proper physical distancing is practiced and ensure our customers feel safe inside our stores. In compliance with the MD state ordinance, we require that all customers and staff wear protective face coverings at all times while shopping. Our store is continuously cleaned and surfaces are regularly sanitized to reduce the risk of contamination. Our stores continue to receive daily shipments of essential supplies. We are experiencing high call volumes; if you have a product or order inquiry, you can reach us via Facebook messenger or send an email to info@acehardwaredc.com. Customers can shop contact-free by placing their orders online at www.acehardware.com; in store and curbside pickup are available same or next day pending product availability. We have slightly altered business hours during the COVID crisis (Waverly: 10-6 daily; Canton & Fed: 8a-7p Mon-Sat, 10-6 Sunday) and encourage our customers to check updates on our website at www.acehardwaredc.com

How Waxing Kara is Coping during Coronavirus

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Small businesses and non-profits are especially hard hit during the coronavirus outbreak. We get it! Baltimore Fishbowl is a small business, too. To help small businesses and non-profits, we will provide regular updates to let you know how they are coping. 

The following is an update from Kara Brook Brown, Owner & Beekeeper of Waxing Kara on how they are adapting and coping during these times.

How have you altered your business to adapt to the quarantine?
Like everyone else, we’ve had to temporarily close our retail business. We’ve done quite a bit to grow and improve our online business.

  • We’ve shifted from being a brick and mortar store to an online establishment.
  • Our online wholesale business is still up and running also. Several of our online wholesale customers are still doing well, thankfully.
  • We’ve separated to make sure that everyone stays healthy independently. We wanted to mitigate risk by each working apart. One person goes into the shop daily to fill orders.

I have to say how proud I am of my team and how well (despite plenty of challenges at home) everyone is still doing their part in this business to make it work.

Commitment to Clients – How OFFICENSE is Coping with Coronavirus

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Small businesses and non-profits are especially hard hit during the coronavirus outbreak. We get it! Baltimore Fishbowl is a small business, too. To help small businesses and non-profits, we will provide regular updates to let you know how they are coping. 

The following is an update from Nirmal Kedia (President) and Noah Shumway (Director – Sales & Marketing) of OFFICENSE on how they are adapting and coping during these times.

OFFICENSE has been supporting local businesses since 2006.  We are in the professional image business. Whether it’s when your potential clients meet you at your office in our facilities, when they look you up online, or when they interact with your company on the phone, OFFICENSE ensures you are projecting a consistent, professional image at a fraction of the traditional costs.

Specifically, we assist companies by offering flexible workspace solutions, live answer phone services, and highly customized administrative services that go far beyond just office rental. Our customers include large or small companies including contractors, attorneys, mental health counselors, CPR training companies, non-profits, IT services companies, state and federal government contractors, medical research companies, and many more. These companies rely on us to receive their phone calls, sort their mail, process their checks and payments, and provide technology and communications support so that their staff can work effectively, whether it is from their offices or their homes.

How have you altered your business to adapt to the quarantine?
Because of our obligation to sustain our clients’ businesses, OFFICENSE has made every effort to work with our clients, and a commitment to continuing to providing the critical essential infrastructure they’ve come to depend on.  We offered flexible work schedules to our essential in-office staff as well as reduced our operating hours to allow for social distancing during peak commuting hours.  Much of our support team is already setup to work remotely.

We are quite a bit different from the so-called “coworking” space, in that we offer private meeting rooms for our clients to conduct their business rather than the community type common shared desk spaces.  While the open shared desk coworking model is great for social settings, our private offices model is more conducive to conducting business professionally in private, and naturally suitable to ensure social distancing.

OFFICENSE has always focused its efforts on offering truly business critical and value adding support services such as phone answering, custom administrative services, mail handling/processing, and small business consulting.  We are proud that we have continued to  service our “essential-business” clients by processing their mail, checks, and business critical communications without any interruptions or lay-offs, while other shared space and rental based coworking companies such as WeWork, Spaces, and Regus have all shut down and cut staff.

Charm City Hemp – Coping and Adapting to Coronavirus

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Small businesses and non-profits are especially hard hit during the coronavirus outbreak. We get it! Baltimore Fishbowl is a small business, too. To help small businesses and non-profits, we will provide regular updates to let you know how they are coping. 

The following is an update from Buck DeVan and Melissa Cox, Founders of Charm City Hemp, LLC on how they are adapting and coping during these times.

Charm City Hemp is currently open 7 days a week in Belvedere Square. Our current operating hours are Monday – Saturday from 10am-6pm, and on Sunday from10am-5pm. The Hampden on the Avenue location is temporarily closed due to COVID-19.

Charm City Hemp is offering curbside pickup as well as free same day delivery in a 20-mile radius with a $50 minimum for delivery.

You can also shop online at www.charmcityhempstore.com

How have you altered your business to adapt to the quarantine?
We had to temporarily close our location in Hampden, while our Belvedere Square store is still operating, but with modified hours. We recently started offering curbside pick-up and free delivery in the Baltimore area. CBD is great for stress and anxiety, so we want to make sure our customers have easy, convenient access to our products.

Strength and Support of Community – How Glyndon Lord Baltimore Cleaners is Coping with Coronavirus

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Small businesses and non-profits are especially hard hit during the coronavirus outbreak. We get it! Baltimore Fishbowl is a small business, too. To help small businesses and non-profits, we will provide regular updates to let you know how they are coping. 

The following is an update from Glyndon Lord Baltimore Cleaners on how they are adapting and coping during these times.

How have you altered your business to adapt to the quarantine?
Reduced store hours, but increased frequency of pick-up and delivery for some health-care accounts. We are considered an essential business, so we have been able to remain open (which we are grateful for), but there has been a significant drop in sales due to many of the businesses we service being closed, and many of our customers working from home.

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